Shipping policy

SHIPPING

All items available for purchase are shipped from San Francisco, California on the next business day (or same day if ordered before noon Pacific Time).

LOCAL ORDERS (SAN FRANCISCO)

If you're buying a last minute gift you may request same-day delivery for an additional charge by contacting us via live chat or email.

DOMESTIC ORDERS (UNITED STATES)

Delivery times vary between 2-7 days depending on where you are. You will see an accurate estimated delivery date once you enter your shipping address on the checkout page, where you'll be able to select between USPS and UPS. We offer free shipping on some items and you may choose to expedite shipping on the checkout page for an additional charge.

INTERNATIONAL ORDERS

Delivery times vary between 7-15 days depending on where you are. You will see an accurate estimated delivery date once you enter your shipping address on the checkout page, where you'll be able to select between USPS, UPS and DHL. We do not offer free shipping for any international orders. You may choose to expedite your shipping on the checkout page for an additional charge.

REFUNDS

Read our refund policy.